Reference

Terms Conditions That Govern Your diana77 Account

These terms define the agreement between you and diana77 whenever you access the platform, fund your wallet through DANA, OVO, or GoPay, or place activity across any lobby section.

Binding on registrationCovers all wallet activityUpdated periodicallyLive casino and slots
diana77 Terms Conditions That Govern Your diana77 Account
DATA AND SECURITY HANDLING

How We Protect Your Information Under These Terms

These terms include commitments about how diana77 stores, processes, and protects the data you share with us. Below are the key areas where our policies directly affect your account experience — from cookies to retention periods to your right to request changes.

Data Collection Scope

We collect only what the platform needs to operate your account: name, contact details, e-wallet identifiers for DANA, OVO, or GoPay, device data for fraud prevention, and activity logs tied to your sessions.

Cookie Usage

diana77 uses functional and analytical cookies. Functional cookies keep you logged in and remember wallet preferences. Analytical cookies help us understand lobby traffic patterns. You can adjust cookie settings in your browser at any time.

Account Security Measures

Your account is protected by encrypted credentials, session timeouts on inactivity, and OTP verification on sensitive actions like withdrawal requests or password resets. We never store raw passwords — only hashed versions.

Data Retention Period

We retain account data for as long as your account is active plus a reasonable period afterward required by applicable obligations. Once retention expires, personal data is anonymised or deleted from active systems.

Your Right to Request Changes

You may request correction of personal details, a copy of data we hold, or deletion of your account. Submit requests via live chat or email and we process them according to these terms within a reasonable timeframe.

Third-Party Sharing Rules

We do not sell your personal data. Limited sharing occurs only with payment processors handling your DANA, OVO, or GoPay transactions, fraud-prevention partners, and where required by lawful authority in the relevant jurisdiction.

POLICY CONTACT PATHS

Where to Reach Us About These Terms

If any clause here is unclear, or you need to exercise a right described in these terms — like requesting account closure or disputing a restriction — our support channels are open for you. Reach out through any of the paths below and reference the specific section you need help with so we can route your query quickly.

Live Chat Open the chat widget from any page on diana77. Our agents handle terms-related queries including account restrictions, verification disputes, and withdrawal holds. You get a real person, not a bot loop, and chat logs are saved to your account for reference.
Email Support Send a detailed message to our support address found in the site footer. Email works well for formal disputes, data access requests, or when you need a written record of our response regarding any clause in these terms.
Help Centre Browse categorised articles that explain common terms-related questions — how verification works, what triggers account review, how to close your account properly, and how withdrawal processing connects to your accepted e-wallet.

Common Questions About These Terms & Conditions

Below are answers to the questions our support team fields most often regarding these terms. Each answer explains what the relevant clause means in practice for your account, your wallet, and your rights.

They bind you the moment you complete registration on diana77. Creating an account means you accept every clause as displayed at that time. If you registered before an update, continued use after notification counts as acceptance.

We can update terms when operational or regulatory conditions shift. We notify you via your registered contact or an on-site banner. If you disagree, you may close your account and withdraw your balance through your linked DANA, OVO, or GoPay wallet.

Depending on severity, we may issue a warning, temporarily suspend your account, or permanently close it. Funds confirmed as legitimately yours remain withdrawable through your verified e-wallet even after closure, subject to our standard verification process.

No. Each person may hold only one diana77 account. If we detect duplicate accounts — through matching personal data, device fingerprints, or e-wallet identifiers — we reserve the right to close the duplicates and consolidate or forfeit balances as described in these terms.

By depositing, you confirm the funds are yours and sourced lawfully. Deposits are processed to your diana77 wallet once the e-wallet provider confirms the transfer. Reversal requests must go through our support, not through the e-wallet app's dispute feature.

You can request access to data we hold, correct inaccuracies, or ask for deletion. Requests go through live chat or email. We honour them within a reasonable period, though some data may be retained where required by applicable obligations.

Contact support via live chat or email and request closure. We verify your identity, process any pending withdrawals to your linked e-wallet, and then deactivate the account. Reopening requires a fresh registration and new verification.

Yes. When you access any game — whether slots from Pragmatic Play, live tables from Evolution, or crash games like Aviator — you are also bound by the specific game rules set by those providers. Our terms incorporate those rules by reference.

These terms are governed by the policies published on this domain. Availability depends on local law and eligible regions. If a dispute arises, we attempt resolution through our internal process first; escalation paths are described in the dispute section above.

You must meet the minimum age required by your local jurisdiction and reside in a region where access is permitted under applicable law. We may request identity documents during verification to confirm eligibility before processing your first withdrawal.